Hospitality

Celebrate the diversity and inclusion of all persons with respect, kindness, and hospitality.

Internal Culture: 

All staff are trained on our Brilliant at the Basics by our Customer Service Committee upon hire, and consistently throughout employment, to ensure our pledges and core values are practiced every day. Training is often done through team building and interactivity.

All of our staff are encouraged to interact and help visitors.

One of our very favorite things is the diverse events and cultures our clients bring to Utah. Any and all are welcome!


External Partnerships: 

Our Salt Palace host program welcomes attendees and exhibitors at the building's main entrances. Hosts offer information on the event schedule, locations, etc. Ask them for downtown recommendations, they know things!

This one is also in Pledge 5: Equality, but we care so much we want to highlight it twice. Our Business Center offers mobility devices for attendees to get around the trade show floor. They also provide shipping, electronic charging, and printing services for a busy event goer to get their work done.

Each event client receives an Event Profile Survey that asks questions about culture, accessibility, and languages spoken by attendees to help us welcome you at our best.


New Targets: 

We have experimented with a podcast before. We hope to build this out as a more formal program that highlights our destination partners, amazing events & their industries, and maybe most importantly, our incredible staff and their stories.

We are continuing to examine how we can use tech-based way-finding. We are looking to a mix of digital and artistic mediums to help visitors find their way (and have fun!)


Storytime: 

Coming soon!


Featured Community Partners

Coming soon! If you’re interested in sponsoring this pledge and/or becoming a partner to the You Are Here experience, call or email Chance Thompson at 801-455-0020 or chance.t@saltpalace.com. Together, we can build a better future and more sustainable businesses.


Featured Sponsors:

Coming soon! If you’re interested in sponsoring this pledge and/or becoming a partner to the You Are Here experience, call or email Chance Thompson at 801-455-0020 or chance.t@saltpalace.com. Together, we can build a better future and more sustainable businesses.

This‌ ‌You‌ ‌Are‌ ‌Here‌ ‌pledge‌ ‌(hospitality)‌ ‌is‌ ‌brought‌ ‌to‌ ‌you‌ ‌by‌ ‌our‌ ‌Customer‌ ‌Service‌ ‌Committee. ‌Any questions about the YAH experience can be sent to Chance Thompson, Senior Manager, Sustainability & PR at chance.t@saltpalace.com.

partners