Sometimes you need an answer right away. While we love to hear from you, and are happy to answer any question you might have, we've compiled this list of our most frequently asked questions so you can get your answer sooner than later.
Our most asked questions or requests from people planning a visit to Salt Lake.
Will you send me information, guides, or maps about Salt Lake for our Trip/Vacation?
The Salt Lake Visitors Guide includes details, maps, and more specific for visitors to our area. For the fastest service in receiving the Salt Lake Visitors Guide you can view it online or request it through our online form. If there is a specific item or information you need, please request help through our regular contact form. Please be as specific as you can so our specialists can help you better.Request a Guide
Where can I find more information about visiting the National Parks in Utah?
I have questions about or am having problems with my Connect Pass or Super Pass. Can you help me?
What events will be happening when I am in town?
Antelope Island State Park is a short drive to the North on I-15. There you will find improved beaches and showers at Bridger Bay. The lake is so salty that you will float like a cork!
Can you provide me with a list of hotels, dining, and activities in Salt Lake?
Our website has a very useful array of search tools to help you plan your Salt Lake vacation. You'll find search tools for hotels, RV parks, dining, attractions, arts, shopping, recreation, and national parks at these links. You can also use our interactive Trip Planner to create a custom Salt Lake vacation. If you need further assistance, just let us know.
When does the ski season start/end?
The ski season typically starts in November, with the Ski City resorts usually open for Thanksgiving weekend. Conditions normally permit skiing into mid-April, with unusually snowy years providing opportunities for skiing into July. Check out the snow report for opening/closing dates and snow conditions at the resorts.
There are generally two opportunities per week to see and hear the choir. Thursday evenings and Sunday mornings. Please visit the choir website for locations, times, and special performances.
What is your public transportation system like? Can I get to and from where I need to go using only public transportation?
Salt Lake's public transportation system is run by the Utah Transit Authority. They provide Ski Bus service (typically begins in mid-December and ends early April), Trax light-rail, Front runner commuter rail, and regular bus service along the Wasatch Front (Salt Lake and the areas to the north and south). For bus routes and specific transportation questions, visit www.rideuta.com
Questions about convention contact information, bulk requests, and getting your events or business listed with us.
How do I get a link to my site or information about my business, hotel, or venue on VisitSaltLake.com?
How do I update or change my businesses information on your site?
Can you please provide a list of the upcoming conventions with contact information?
Our Convention Calendar is one of the benefits of membership. If you would like access to this resource, please contact our membership department regarding becoming a member. If you are a current member, you can access the confidential convention calendar through the member's only section of this site. If you do not have your login information, please contact the membership department.
We also have a limited information convention calendar available to the public.
Questions about employment, group planning, school projects, etc.
I am considering relocating to the Salt Lake area. Can you send me some relocation information?
Can you please send me information on my genealogy?
I am doing a report on Salt Lake, Utah, or The West. Can you send me free postcards, maps, etc?
If you are looking for information, you will find it here on our site or on visitutah.com and utah.gov. We do not have free postcards. The Salt Lake Visitors Guide includes maps and information about the Salt Lake area. You can view it online or request one through our online form (be sure to include a valid address).
Where can I find information about employment, internships, or volunteer opportunities?
The SLCVB posts employment opportunities on our site. If you do not see something that you are interested in, or are looking for an internship, please contact the Director of Human Resources with details on your qualifications and availability. If you are interested in volunteering, please fill out this form or contact the Director of Hospitality & Visitor Services.
I am planning for a convention, wedding, reunion, or large group. Do you have help for planning these things?
Yes. Our goal is to have your group come to Salt Lake, so we've designed tools to help you find venues, sports facilities and hotels to fit your needs. You will find these tools and much more in the Meetings and Group Tour sections of this site. If you have specific questions, please submit your question, with as many details as you can, on our contact form and our Visitor Services team will forward your question to the correct department.