Adjusted Capacities & Room Sets


The Salt Palace Convention Center & Mountain America Exposition Center have deemed the original capacity numbers of the facilities to be insufficient to allow for social distancing. In order to follow guidance and regulations put in place by our Corporate Offices and local Health Agencies, reduction to capacity levels have been made. These reductions will allow for proper planning and event setup, and allow for proper social distancing within the facility. 

Convention Risk Level Description & Restrictions:

  • Per the State of Utah risk level guidelines of “Red”, “Yellow”, and “Green” an assessment of facility capacity for each venue has been drafted. This document describes the operating ability of each venue by event and function type under each corresponding risk level color. 
  • Please follow this link for an expanded view of the Convention Risk Level Description & Restrictions Document


Updated Facility/Space Capacities:


Room Sets & Drawings:

  • Your assigned Event Manager will work with you to determine the best setup to properly allow for an event to hold their function in accordance with social distancing guidelines. This will include an extensive review of space usage, with recommendations and changes made to an event’s existing plan if needed. Common requirements will include; additional spacing between chairs and tables, reduction of function capacity, adjustments to food & beverage service stations, and any other means necessary to obtain social distancing at all times. 
  • In an effort to provide events with examples of room set visualizations, the Events Department team has developed a series of drawings providing examples of function types in many areas of the facility. Paired with our newly updated room capacity numbers, these tools will help an event and their Event Manager determine an appropriately social distanced and safe event floor plan. 
  • Salt Palace Convention Center Room Sets & Drawing Links 
  • Mountain America Exposition Center Room Sets & Drawing Links 

Occupancy Management by Show Type 

While we host many different types of events, at the most general level of distinction, there are really only two types.  These are: Public Events and Events with Registered Attendance. The key distinction is that Public Events do not have an attendance limit and do not require that tickets are purchased in advance, rather they operate on a “first com, first served” philosophy.  Events with Registered Attendance generally require that access is purchased in advance and limit the number of passes sold. In all circumstances, a plan to remain within occupancy guidelines established by the yellow and orange risk levels must be developed through consultation with the Licensee for the event. We also suggest that the service restrictions required in these higher risk levels do provide a Force Majeure trigger by either party (SMG or Licensee) if a plan is determined as impossible or impractical. 

Public Events:

  • This show type is the most difficult to manage the occupancy demand as the number of attendees is typically undetermined as is their arrival and stay pattern.  Similar to a retail outlet, these events operate by posting show hours and allow attendees to arrive and depart on their own schedule within the posted times.  Steps to consider employing to achieve occupancy management:
    • Monitor entrances and possibly the exits to track the number of attendees inside the venue at any given time. In addition, require contact tracing forms for attendees and health forms for participants. 
    • Maintain the separation of entrance and exits. 
    • Encourage paperless ticketing and cashless payments. 
    • Establish “vantage point” locations inside the show using elevated walkways, scissor lifts, or meeting rooms to evaluate social distancing success.
    • Establish and control a queue on the exterior of the venue that works to achieve proper social distancing requirements.
    • Post wait times in lines if practical.
    • In consultation with the Licensee, approximate average “stay times” by attendees and limit ticket sales to time blocks accordingly.
    • Extend show hours, increase space licensed, and increase the number of show days at no additional cost to the Licensee to assist in meeting business objectives.  

Events with Registered Attendance: 

  • This show type is simpler to manage because we understand the number of attendees in advance.  Steps to consider employing to achieve occupancy management:
    • Extend show hours, increase space licensed, and increase the number of show days at no additional cost to the Licensee to assist in meeting business objectives.
    • Establish assigned time blocks for attendees for badge pick-up and onsite registration issues to achieve proper social distancing guidelines.
    • Create multiple onsite registration/badge locations to reduce the risk of congregating.