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Ski Salt Lake Super Pass
Frequently Asked Questions (FAQ)
With the Ski Salt Lake Super Pass being such a great value, you might have a few questions. We've provided a few answers for you below. If you can't find the answer to your question please contact us.
How do I get a Super Pass?
Buy it from one of our participating hotel or lodging properties.
Buy in a package from one of our Tour Operator partners.
Groups of 20 or more may buy them directly from our pass programs office. Call 800-541-4955 or 801-534-4900.
Once purchased, you can upgrade your Super Pass to the AltaSnowbird ticket for an additional $32.00 payable at the ticket window.
Do I have to ski/board consecutive days with my multi-day Super Pass?
You can purchase 1 to 6 days of skiing or snowboarding that can be used within a 7 day window commencing on the date of first use.
Are there any dates when the Super Pass is not valid?
No. Your Super Pass is valid any day during the 2009-2010 season, including weekends and holidays.
Do I need to redeem my Super Pass for a lift ticket each day?
Yes. You will need to redeem your Super Pass for a new lift ticket each day at any Alta, Brighton, Snowbird or Solitude lift ticket window.
Can I use my Super Pass at more than one resort per day?
No. The Super Pass is valid at only one resort per day. However, you can access both Alta and Snowbird in a single day by upgrading your Super Pass to the AltaSnowbird ticket for an additional $32.00 payable at the ticket window.
Can I pick which resorts to use the SuperPass at each day or do I have to ski/ride at all four?
The Super Pass is valid at only one resort per day. However, you get to pick which resort you want to redeem it at for that day. For example: if you have a 4-day Super Pass you can spend all 4 days at one resort or visit all four resorts — it's completely up to you.
Can more than one person use the same Super Pass?
No. Each person must have his or her own Super Pass and it can only be redeemed once per day to receive a lift ticket at the Ski Salt Lake resort of choice.Is there a Super Pass for children under the age of 7 years?
No. Since the resorts' children ticket policies vary based on age and rate, we recommend purchasing your child's lift tickets at each individual resort.
How do I use my Super Pass Card for free transportation to/from resorts?
Simply touch your Super Pass card to the Smart Card Reader at the front of all UTA Ski Buses. If using Trax light rail to access ski buses, just present your Super Pass to the conductor. Super Pass does not include any UTA bus service from the Salt Lake City Airport. Ski bus service for the 09/10 season will end on April 3.
Can I use my Super Pass paper voucher for admittance on the bus?
Present your paper voucher to the UTA Ski Bus driver or TRAX conductor on the initial ride to the resorts. Your paper voucher can be exchanged for a Super Pass card at any Alta, Brighton, Snowbird or Solitude lift ticket window. For additional access to UTA Ski Buses or TRAX light rail, you must present a valid Super Pass card and tap it on the Smart Card Reader at the front of each bus. Your card will be valid only for the amount of days you have purchased and will expire in 7 days commencing on the date of first use. Ski bus service typically begins in December and runs until April. For complete details visit www.rideuta.com.
What happens if I lose my Super Pass?
Unfortunately, a Super Pass is like cash and is non-refundable.
Can I receive a refund on my Super Pass if I decide not to use it?
No. Yo uhave until the end of the 2009-2010 season to begin use of your Super Pass. It is non-refundable and all sales are final.